Shipping Policy

Shipping Rates & Eligibility

• We offer free UPS Ground shipping on all orders over $125 (before taxes and discounts) within the contiguous United States.
• Orders below $125 will have shipping rates calculated at checkout based on carrier rates.
• Expedited shipping options are available at an additional cost.

Order Weight Restrictions

• Orders over 150 lbs are ineligible for online ordering. Please contact our customer service team for assistance with bulk or freight shipping options.

Processing & Delivery Times

• Orders received by noon Central Time are normally processed the same day (excluding weekends and holidays).
• Orders placed after noon will be processed on the next business day.
• Delivery times vary based on location and shipping method selected at checkout.

Shipping Carriers

• We use UPS and other major carriers to ensure reliable delivery.
• Shipping rates are automatically calculated based on the carrier’s pricing and service availability.

International Shipping

• We currently only ship to Canada using UPS Standard rates.
• Customers are responsible for any applicable duties, taxes, or customs fees upon delivery.

Order Tracking & Support

• Once your order ships, you will receive a tracking number via email.
• If you experience any issues with shipping, please contact our support team at [insert contact info].